Privacy Policy

Who We Are

Ecohub Bags is a jute, cotton, and canvas bag manufacturer based in New Delhi, India. We operate the website ecohubbags.com. For any privacy-related queries, you can reach us at meghhaa@ecohubbags.com.

Information We Collect

We only collect personal information that you voluntarily provide to us. This includes:

• Name — provided via our contact/enquiry form
• Phone number — provided via our contact/enquiry form or WhatsApp
• Email address — optionally provided via our contact/enquiry form
• Enquiry details — any message or requirements you share with us

We do not collect any sensitive personal data such as payment card details, government ID numbers, or health information.

How We Use Your Information

Information you provide is used solely to respond to your enquiry and to communicate with you about your order or requirements. Specifically:

• To reply to your bulk order enquiry
• To send you a digital mockup or product quote as requested
• To process and fulfil your order if you place one

We do not use your personal information for marketing purposes without your explicit consent.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party under any circumstances. Your data is never shared with advertisers or data brokers.

Third-Party Services

Contact and enquiry form submissions are stored directly on our own systems, not by a third-party form service. WhatsApp messages are governed by Meta's privacy policy. We do not otherwise share your information with any third parties except where required by law.

Cookies

This website uses only essential cookies necessary for the site to function. We do not use advertising cookies, tracking cookies, or analytics cookies at this time. No cookie consent banner is shown because no non-essential cookies are placed.

Data Retention

We retain your enquiry information only for as long as is necessary to fulfil your order or respond to your request, or as required by applicable law. If you would like your data removed, please contact us and we will delete it promptly.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise any of these rights, please contact us at:

Email: meghhaa@ecohubbags.com
Address: 385, 1st Floor, Garhi, Alipur, Delhi — 110036

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.